Viridor IT Service Desk Portal

Engaging with the IT Department

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Reporting Something is broken or wrong 0

Asking for something. 0

General Engagement 3

• IT Business Partners
• List of the main IT Contacts
• Introduction to the new Viridor IT portal

IT Portal Business User Approvers 0

Information Security

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Information Security User Awareness 4

• I want to Report an Information Security Incident or Service Request?
• I have received a malicious phishing email or attachment - What do I do?
• I think there has been a confidential data or GDPR breach - What do I do?
• What is the Viridor Information Security Policy

Microsoft 365 [aka Office 365]

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M365 General 1

• Viridor eTraining Portal for Microsoft 365 and Microsoft Applications

Service Desk & Deskside 0

End User Computing

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End User 3

• Adobe Acrobat First Log in Or Log In Problems
• How to remove a device from a collection
• Logging On to the Viridor Network and Systems

Networking

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End Users 0

IT Training

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Viridor IT eTraining Portal 0

End User Training - General 0

Projects and Project Management

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End Users 0

New Starter

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All New Starters 1

• Where Should I store My Files and Documents?

Solution Architecture

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End Users 0